Account Card

You can no longer open a Recognition Account Card. However, they are still accepted in all our UK House of Fraser stores and online at If you need a replacement card, one can still be issued.

With the Recognition Account Card you have access to all the exclusive benefits that make Recognition so rewarding.

Collect Points, receive Rewards

Whenever you shop at House of Fraser using an Account Card, you’ll collect Points which go towards Rewards. Here’s how Recognition works:

Spend where? Collect
At House of Fraser, in store or online    3 Points per £1
2000 Points = £20 REWARD VOUCHER
Plus a £10 Reward Voucher for every additional 1000 Points

Rewards are sent out quarterly in February, May, August and November, along with your monthly card statement. Any unused Points will be carried forward towards your next 2000 Points, but any Points not used will expire after 12 months. Find out more and see the Terms and Conditions of the Recognition Reward Programme here.

Other exclusive benefits

  • Exclusive events
    We’ll invite you to exclusive events so you can collect Points faster and enjoy discounts on top brand names.
  • Exclusive offers
    As well as hearing about offers from House of Fraser, we’ll also tell you about fabulous offers from our partners, so just take a look at what’s available now. Current offers

Online Account Manager