1. Reward Vouchers are valid against a single transaction at participating House of Fraser stores and are subject to these conditions and the terms of the Recognition Reward Programme.

2. Reward Vouchers cannot be exchanged for cash and must be used in part payment of goods.

3. Selected departments may not participate – please check before making your purchase.

4. Reward Vouchers cannot be used in payment of an account or for the purchase of gift vouchers.

5. Reward Vouchers are valid for use up to and including the expiry date shown overleaf unless otherwise specified.

6. In the event that the Recognition Reward Programme is terminated, Reward Vouchers will remain valid until the expiry date shown on the voucher.

7. Reward Vouchers are valid only when presented with the corresponding House of Fraser card.

8. Reward Vouchers can be used in conjunction with a Recognition offer voucher, subject to the terms and conditions of that offer.

9. Reward Vouchers can only be used once, and must be submitted upon redemption.

10. Reward Vouchers cannot be used for purchases made prior to receipt of the Reward Voucher.

11. One or more Reward Vouchers may be redeemed in a single transaction in part payment of goods.

12. Reward Vouchers are not transferable and duplicates cannot be issued.

13. House of Fraser will refund any returned goods purchased in accordance with its current refund policy – any Reward Voucher used in that purchase will be replaced with a gift voucher of the same value.

14. House of Fraser reserves the right to refuse any Reward Voucher that it deems, in its sole discretion, to have been duplicated, damaged or defaced in any way.

15. House of Fraser is not responsible for any Reward Vouchers that are lost, stolen or unused by the expiry date.