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Home View your points
Keeping track of your points
Check online

To check how many Recognition points you have click here

On your till receipts

When you use a House of Fraser card in a House of Fraser store, on your receipt you will see your points balance up to and including the previous day.

By phone

You can check your points balance over the phone by calling 0871 882 3827†.











House of Fraser Dualcard
†Calls may be monitored and recorded.

House of Fraser (Stores) Ltd. Registered Office: Granite House, 31 Stockwell Street, Glasgow G1 4LZ. Registered in Scotland No 10677 Credit subject to status for UK residents aged 18 years or over. Credit provided by GE Capital Bank Limited trading as GE Money, 6 Agar Street, London WC2N 4HR. Company registered in England No: 1456283.